Contact information
Thank you for visiting recordstero. We are dedicated to providing high-quality vinyl records, classic LPs, modern pressings, turntables, record players, replacement needles/styluses, vinyl cleaning kits, and storage accessories at accessible prices. If you have any questions regarding album pressings, record grading, playback setup, order status, shipping, or returns, please do not hesitate to contact our customer support team.
Customer Service Contact Information
• Email: info@recordstero.shop
(Please contact us via email for order inquiries, return requests, shipping status, album release details, and technical equipment support. We aim to respond to all emails within 24-48 business hours.)
• Phone: +1 (254)-230-5260
(Our customer support team is available to assist you during business hours. Calls may be recorded for quality assurance and training purposes.)
• Customer Service Hours:
Monday through Friday, 9:00 AM to 6:00 PM (CT)
(We are closed on major U.S. national holidays. Messages left after hours or over weekends will be returned on the following business day.)
• Operating & Business Address:
recordstero
4909 Loch Lomond Dr, Waco, TX 76710, United States
Response Times
• Emails & Contact Forms: Within 24-48 business hours.
• Phone Support: Answered live during business hours; voicemails returned within one business day.
We look forward to helping you build your physical music collection and enjoy the rich warmth of vinyl audio!